Health services suffer from the same ailments

You read a horror story here a couple of months ago about the trials of a friend discharged prematurely from hospital after a leg injury (Regeneration & Renewal, 8 October, p18). In case you were wondering: she finally got the date for her operation. Packed and ready to go, that morning she had a call saying it was cancelled. No new date came.

by Sir Peter Hall, professor of planning at the Bartlett School of Planning, University College London. Email: sir.peter.hall@haynet.com

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